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NPS Feedback Analysis

Discover a new insights-driven plan to boost NPS

Supercharge your NPS analysis with AI. Qualitative responses in NPS surveys are a goldmine of data that is usually untapped. Go beyond basic analysis of your structured survey and gain insights into your detractors and what you can do to convert them to promoters. 

Cruxx NPS detractors
Cruxx NPS detractors feedback

Listen to what detractors are saying

Cruxx shows you accurate insights from qualitative responses in your NPS surveys and breaks down them with quantitative data to gather deep insights about your customers - Now you can easily tell exactly what your detractors want and what can be done to convert them into promoters. 

Unlock more meaningful insights with customer metadata integration

Analyze the drivers of your NPS with a breakdown of customer data and insights. This equips you with a solid plan to improve NPS by target customer segment

Cruxx NPS metadata integration
Cruxx NPS Trends

Spot trends as they happen and react when it matters most

Discover trends, patterns, and the key drivers of customer loyalty and retention in real-time. Instantly respond to urgent issues affecting your customer experience and gain the insights you need to enhance customer satisfaction.

Discover what drives customer sentiment with Cruxx Impact Intelligence

Cruxx goes beyond providing customer insights. We offer detailed yet easy to digest explanations and in-depth analyses, linking everything back to the original raw feedback so you can trust every data point on our dashboards.

Cruxx Impact Intelligence

Get a free personalised demo

We’d love to learn more about your goals, give you a tour of our platform, and explore how Cruxx can help you truly understand your voice of customer.

Gurugram, India
+91 78277 56127

Gurugram, India
+91 78277 56127

Gurugram, India
+91 78277 56127

Gurugram, India
+91 78277 56127

Gurugram, India
+91 78277 56127

Gurugram, India
+91 78277 56127

Gurugram, India
+91 78277 56127

Dubai, UAE
+971 58 58 11100

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