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Store Feedback Analysis

Get a unified view of customer experiences across all retail establishments

Understanding customer pain points across different locations can be challenging. Cruxx simplifies this by unifying feedback and generating location-specific insights, allowing you to address customer issues at each location effectively.

Discover customer issues by store, city or area

Analyze Google reviews for your store locations and gain a holistic view of insights. Drill down by individual store, region, or city to get a clear picture of where the issues lie and to enable targeted customer problem-solving. 

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Compare sentiment across stores

Measure and compare sentiment of your customers toward individual stores, track trends over time and set KPIs

Learn about competition  in your area

Cruxx analyzes customer reviews of your competition helping you directly understand what their customers are saying, what is working and what is not working for them.  Benchmark your customer insights against your competition on key metrics such as sentiment, strengths, weaknesses, ratings, and more. 

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Discover what drives customer sentiment with Cruxx Impact Intelligence

Cruxx goes beyond providing customer insights. We offer detailed yet easy to digest explanations and in-depth analyses, linking everything back to the original raw feedback so you can trust every data point on our dashboards.

Cruxx Impact Intelligence
Analyze feedback in over 130 languages, even Hinglish
Create custom AI models and taxonomies tailored to your business needs.
Auto categorize feedback into business units and functions

Get a free personalised demo

We’d love to learn more about your goals, give you a tour of our platform, and explore how Cruxx can help you truly understand your voice of customer.

Gurugram, India
+91 78277 56127

Gurugram, India
+91 78277 56127

Gurugram, India
+91 78277 56127

Gurugram, India
+91 78277 56127

Gurugram, India
+91 78277 56127

Gurugram, India
+91 78277 56127

Gurugram, India
+91 78277 56127

Dubai, UAE
+971 58 58 11100

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