top of page

Social Media Feedback Analysis

Cut through the noise on social media and learn what customers really want

Cruxx's intelligent technology parses through all your customer's comments on your social pages, app reviews and mentions of your brand, to surface meaningful insights and CX analytics that will help yo understand the voice of your customers.

Aggregate feedback from any social site

Our AI helps you surface the most relevant customer issues, emerging trends, and critical topics discussed across web sources and social sites – Facebook, .Instagram, YouTube, Google Play, App Store, Twitter, Reddit, Quora and more.

Cruxx Social Channels
Cruxx Social Media Trends

Spot trends as they happen and react when it matters most

Discover trends, patterns, and the key drivers of customer loyalty and retention in real-time. Instantly respond to urgent issues affecting your customer experience and gain the insights you need to enhance customer satisfaction.

Eavesdrop into the chatter on your brand

Cruxx scans customer comments about your brand across the web, highlighting industry trends and uncovering new revenue opportunities.

Discover what drives customer sentiment with Cruxx Impact Intelligence

Cruxx goes beyond providing customer insights. We offer detailed yet easy to digest explanations and in-depth analyses, linking everything back to the original raw feedback so you can trust every data point on our dashboards.

Cruxx Impact Intelligence
Unify feedback from any source to get a single point of voice of customer
Create custom AI models and taxonomies tailored to your business needs.
Analyze feedback in over 130 languages, even Hinglish

Get a free personalised demo

We’d love to learn more about your goals, give you a tour of our platform, and explore how Cruxx can help you truly understand your voice of customer.

Gurugram, India
+91 78277 56127

Gurugram, India
+91 78277 56127

Gurugram, India
+91 78277 56127

Gurugram, India
+91 78277 56127

Gurugram, India
+91 78277 56127

Gurugram, India
+91 78277 56127

Gurugram, India
+91 78277 56127

Dubai, UAE
+971 58 58 11100

hello@cruxx.ai

  • LinkedIn

Privacy Policy

Data Security

© Cruxx 2024 All Rights Reserved

bottom of page